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Supporting the Fire and Rescue Service Family

COVID-19 Update

FST COVID-19 Update – 24-03-20

Dear Fire Service Family, 

With increasing concern regarding the COVID-19 Corona virus outbreak and in these uncertain times, we will continue to work hard to deliver our Charity’s services and provide for our beneficiaries over the challenging weeks ahead. 

Our FST staff team are now working from home and as the situation regarding Covid-19 is constantly changing, we know that good information is vital. 

We are mindful that the COVID-19 news is very fluid and changing rapidly. We will provide regular updates on news which impacts on FST’s services.

Please stay up to date with the latest NHS and Government news updates:

We are aiming to keep a strong connection with the Scottish Fire and Rescue Service and will also network with other national, regional and local agencies and charities to keep up to date with the latest new developments & resources available, to assist our beneficiaries and local communities.

We will endeavour to make sure our beneficiaries and supporters are kept informed and have access to FST services in the following ways:

1. Our Enquiry Box will remain open for requests for assistance/ support

SFRS.FamilySupportTrustInformation@firescotland.gov.uk

We will continue to provide financial support via our FST Bereavement and Hardship Grants. We will also help anyone who is concerned about accessing local information or services and signpost and connect them to sources of local support and assistance. 

2. Remote / Virtual Communications Options – Social Media, Web

Facebook:  SFRS Family Support Trust 

Twitter: @sfrs_fst

Website: https://sfrs-familysupport.org.uk/

3. FST Respite Services 

Myramar Del Sol, Costa Mijas, Spain

Our respite apartment facility in Spain is closed until further notice, as the Spanish Authorities have extended their COVID 19 restrictions on public travel and movement until April 15th 2020.

We will monitor above and notify all guests who were planning to visit the apartment this year, of the latest Spanish Government guidelines and developments.

McMurray Cottage, Portpatrick

Following the latest Scottish/ UK Government guidelines on travel restrictions, our respite cottage will be closed for usage, until further notice.

We will monitor above and notify all guests planning to visit the Cottage over the next 6 months, of the latest Scottish/ UK Government guidelines.

4. Contacts

We are here to help where possible

Please note that our usual office telephone lines are not being monitored at present and we do not have access to voice mail messages.   Until further notice, we would ask you to contact us via:

Staff Team:

Stay Safe

If you are not an essential worker, we would strongly recommend you follow the government advice to stay at home.  Please look after yourself and pay special care to family, friends & neighbours, whilst paying attention to social distancing guidelines.

Best wishes,

Paul Stewart

Chairperson

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Head Office

SFRS Family Support Trust

Service Delivery Area Headquarters (West)
Bothwell Road
Hamilton, ML3 0EA
tel: 01698 402657/ 402316.

Regional Office (North)

16 Harbour Road
Inverness
IV1 1TB
tel: 01463 723048

SFRS.FamilySupportTrustInformation@firescotland.gov.uk

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C 2019 - Scottish Fire and Rescue Service Family Support Trust
SFRS Family Support Trust is a Scottish Charitable Incorporated Organisation (SCIO) No. SC0 43924